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Mark's Notebook
Retailers on the hook for rebate deliverySan Jose Mercury News Friday 18 March 2005, 10:55 amKeywords: Computer Topics , News Articles By Mike Langberg, Mercury News Mail-in rebates, the dark underbelly of consumer electronics and computer retailing, is finally falling under the harsh light of government scrutiny. In a little-noticed action announced March 11, the Federal Trade Commission took a hugely important step by saying -- for the first time -- that retailers could be liable when manufacturers fail to honor rebate requests. Mail-in rebates are particularly epidemic in the closely related categories of consumer electronics and computers. When rebate forms are too complicated to fill out, or manufacturers somehow ``forget'' to honor your rebate request, we're being defrauded. http://www.siliconvalley.com/mld/siliconvalley/11170430.htm
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Last updated Tuesday 13 May 2008
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