Mark's Notebook
Better to remain silent and be thought a fool than to speak out and remove all doubt.
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Gallup Poll wants my opinions of San Jose Hospital outpatient care
Thursday 9 December 2004, 11:10 am
Keywords: Bicycle Accident
As I was posting the previous entry about the closing of San Jose Hospital, I received a phone call from the Gallup organization who wanted my opinions about a variety of issues regarding my recent outpatient visit there. That would be when I returned a couple weeks after surgery for follow-up x-rays. They asked a lot of questions about comfort level, communication, room temperature, delays, protocol, and cleanliness, and they wanted to know my satisfaction level with each. The last two questions, they wanted to know (1) what was my overall satisfaction level with the care, and (2) would I return to the hospital in the future. !!!?!!! After I stopped laughing, I informed the pollster that the hospital is closing today at 5:00 pm. She was genuinely surprised. I did let her know that I would definitely go to Alexian Brothers Hospital (now known as "Regional Medical Center") for future care.
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Last updated Tuesday 13 May 2008